DocsAutomator - Google Drive API errors – Incident details

All systems operational

Google Drive API errors

Resolved
Partial outage
Started about 1 year agoLasted 13 days

Affected

DocsAutomator Backend

Operational from 7:55 PM to 9:10 AM

DocsAutomator App

Operational from 7:55 PM to 9:10 AM

Third Party: Google Workspace → Drive

Operational from 7:55 PM to 9:10 AM

Updates
  • Resolved
    UTC
    Resolved

    We haven't seen any related errors for approximately one week now and consider this Google bug fixed.

  • Monitoring
    UTC
    Monitoring

    We haven't seen any related errors for about 48 hours now. Still monitoring the situation.

  • Identified
    UTC
    Identified

    A limited amount of users is experiencing issues with the Google Drive API by receiving a "user rate limit exceeded" error. Google is aware of the issue and promised to resolve the situation as quickly as possible.